Receiving replies when sending SMS from a 'Shared Number'

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asked May 29, 2023 in New Feature by sruly

1 Answer

answered May 29, 2023 by sruly

Added (05/29/2023)

You will now be able to receive replies to your email when sending out SMS messages, even if you're using a shared phone number. (up until now replies were only sent when sending SMS from a purchased number)

Keep in mind that since shared numbers are shared, if 2 customers send out a SMS from the same random number to someone, and that person replies, the reply might be delivered to the incorrect customer.

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